Elite Appliance Reviews

Elite Appliance has an overall rating of 2.0 based on 23 reviews. Customer feedback on Elite Appliance is mixed.

2.0/5.0

23 reviews

5 Stars

0

4 Stars

4

3 Stars

4

2 Stars

4

1 Star

11

All Elite Appliance Reviews (23)
nathan-Bailey
May 27, 2026
"Am I the only one who thought the install was just okay?"
Am I the only one who expected the install to be a little quicker? It wasn’t terrible or anything, but it did take some time and felt a bit slower than I hoped.
Marianne-roffe
May 27, 2026
"Not much to choose from"
The selection felt limited. They made it sound like there would be plenty of options, but it was all vague promises and not much to actually pick from once I looked around.
REYES
May 21, 2026
"I reached out for help and ended..."
I reached out for help and ended up waiting for days with no reply at all. I checked my email, refreshed the ticket page, looked in spam, even tried following up again, and still nothing. It felt like nobody was actually getting back to me, which is really frustrating when you just need a simple answer or update
hello_bridget144
April 21, 2026
"Late delivery and poor updates"
My delivery showed up late, and what made it more frustrating was the lack of useful updates along the way. I get that delays can happen, but customers should be kept informed instead of left guessing. The company really needs to take more accountability for communicating clearly when things don’t go as planned.
hello_ashley905
April 19, 2026
"Placing my order was frustrating. The checkout..."
Placing my order was frustrating. The checkout steps were confusing, and I felt like I was just sitting there waiting forever for everything to load and go through.
thomas1985
April 12, 2026
"Return process was more hassle than expected"
I’ll give them some credit because the appliance itself seemed decent, but trying to return it has been such a headache that I’m not sure that matters. Replies were slow, the instructions weren’t clear, and I kept getting bounced between people without anyone really fixing it. It still isn’t sorted out. Maybe they’re fine if everything goes perfectly, but if you think you might need to return something, I’d be careful.
James-pratt
April 07, 2026
"good value, Shipping was a little slow"
I ended up ordering from eliteappliance.com because the price was better than a couple other sites I looked at. Overall i’m happy with it — the appliance arrived in good shape and it’s been working fine so far.
The only reason I’d say 4 stars instead of 5 is that the delivery updates were kinda slow, and I had to reach out once to see what was going on. Still, for the price, I’d say it was worth it
Sherri_kendell72
April 07, 2026
"Box Looked Rough, But the Fridge Was Basically Fine!"
I ordered a fridge from Elite Appliance and when the box showed up with a couple dents, I immediately went into full panic mode like the whole thing was going to be smashed to pieces. But thankfully, once we got it opened, the fridge was clean and in really good shape. There was one tiny scuff on the side, but it’s so minor I’m not losing sleep over it. Overall, super relieved and happy with how it arrived.
DavidParks_11
April 06, 2026
"Sales support started out okay, then really dropped off"
I reached out with a couple of basic questions before buying and figured it would be quick and easy. At first I was like, okay, no big deal, maybe they’re busy. But then the replies took forever and still didn’t actually answer what I asked. that changed my mood fast. I went from interested to completely unimpressed.
Leanna_wall99
April 01, 2026
"I ordered a new dishwasher from eliteappliance.com..."
I ordered a new dishwasher from eliteappliance.com, and the delivery was easy. The guys called before they came and showed up within the time window, which I appreciated because waiting around all day is just...
They were polite, put something down to cover the floor, and got the dishwasher in without hitting the walls or making a mess. They did seem a little rushed near the end, like they were trying to get to the next stop, but overall I was happy with the service
MalcolmMiller
March 28, 2026
"Prices were fine, but nothing special"
The prices were okay overall, but not the cheapest I’ve come across. Some items seemed fair, while others were actually higher than what I’ve seen at local stores, which was a little disappointing. The site itself was easy enough to use, so no real complaints there, but I was kind of hoping for better deals. I mean, isn’t that the whole point of shopping around?
jacquelinelusk8880
March 24, 2026
"I went in with a few basic questions..."
I went in with a few basic questions about the fridge, but the staff couldn’t really answer them. Kinda frustrating ngl, since I expected them to know at least the basics
ManuelChaney
March 22, 2026
"It took a bit longer than I expected..."
It took a bit longer than I expected, but they did end up fixing the issue in the end, lol. Overall, I’m glad it got taken care of.
hello_jesse686
March 19, 2026
"I reached out by email first. Nothing..."
I reached out by email first. Nothing. Waited a bit, sent another one, still no reply. Then I tried calling, which somehow made it more frustrating. One person transferred me, then the next person did the same, and I just kept getting passed around. In the end, no one actually helped or got back to me
florencemacko1415
March 12, 2026
"Haul-away was disappointing"
The new appliance delivery itself was fine, but the haul-away part was frustrating. I paid for it, yet the delivery guys acted like they had no idea it was included. Like… make it make sense. They did eventually take the old unit, but they left marks on the wall and tracked some dirt through the hallway, so I had to clean up afterward. It wasn’t a total disaster, but for what I paid, I definitely expected a smoother experience.
brenton_Allen76
February 22, 2026
"Website is Really annoying to use"
I tried using Elite Appliance and it was frustrating. Some pages were loading super slow, the filters didn’t really work like they should, and even finding basic info took way longer than it needed to. I messed with it for a bit and then just gave up. The site Definitely needs some serious fixing before I’d bother using it again
joseph1997
February 14, 2026
"I tried to pay for my order and..."
I tried to pay for my order and the site kept giving me errors, but then my bank still showed a pending charge. That definitely made me nervous. It felt like things were handled carelessly, and it took way too long to get any clarity. After that, I didn’t feel comfortable placing the order again.
doris_Mueller70
January 30, 2026
"Refund took forever"
I cancelled my order and, wow, getting my refund back was such a pain. These clowns took way too long, and I had to email more than once just to get vague, useless replies. The money finally showed up, but the whole thing was a hassle. Definitely not ordering from eliteappliance.com again.
hello_joan238
January 27, 2026
"The shipping cost felt way too high"
I was ready to place my order, but the shipping cost was just too much. It felt like they tacked on a charge that made the whole thing not worth it, so I ended up backing out.
hello_rachel853
December 21, 2025
"Delivery scheduling was kind of a hassle"
The product itself was totally fine, no real complaints there. It was just the delivery that got annoying because the time changed twice, and then I had to call to get it sorted out. Not the end of the world, but when you plan your day around it and then...

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